Sri Lanka Tour : Once again, our family enjoyed a wonderful holiday. I shall continue to recommend Indo Vacations and look forward to working with you again, David & Family (UK)

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Feedback: Tour – Sri Lanka
24/12/2014 – 06/01/2015

Dear Mr Minglani,

Once again, our family enjoyed a wonderful holiday. Apart from the weather – which I understand you are unable to influence – everything ran smoothly. I shall give my comments on the individual aspects of the tour – but rest assured that our feedback is largely positive.

Pick-up
Perfect.

Vehicle
The vehicle was in good condition and was well-maintained by our driver throughout the trip.

Driver
Our driver, Adrian de Silva, was excellent. Adrian was always polite, helpful, punctual and well-organized. His English was such that he was able to provide us with a lot of information about Sri Lanka - I hope we didn’t grill him too much! It was a pleasure to spend the two weeks with him.

Hotels
Our favorite hotel – despite the unfavorable weather conditions – was the Dutch Bay Resort where we were made especially welcome. This was a relaxing stay after flying in and we can highly recommend the hotel. Also to be commended is the Araliya Green Hills Hotel. I was a little skeptical about the ‘Gala Dinner’ as I am generally not a fan of buffet dinners, but the evening and the meal was perfect.
The other hotels were all fine - despite those in the first week being waterlogged - and we also enjoyed the home stay in Kandy.

Miscellaneous
The only minor disturbance during the tour was when we received a phone call fmidway through our trip to check whether we were enjoying our tour. An unexpected phone call leads one to suspect bad news from home and made everybody nervous. Whilst this was thankfully not the case (and the lady representing was very pleasant) we could have done without such a call. Whilst I appreciate the motivation the fact is that the company has an extremely competent driver in Mr de Silva and should have no need to check up on him and his guests.
I shall continue to recommend Indo Vacations and look forward to working with you again.

I hope our comments prove useful to you.
Kindest regards,
David
 

 
 
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