All The Tours / Travel / Hotel/ Transport / Guide / Tour Escorts / Translators and other bookings should be addressed to M/s. Indo Vacations, Jaipur (India)

Payment procedure

For the booked Tour services & Activities a part of the payment is be made to hold the booking on confirmed basis. The amount of advance payment will be decided according the nature of services and time left before the first booking. Once we have received the initial advance payment we would send you the receipt and final confirmation.

Due payment can can be made prior to start of your tour by bank transfer as well as after your arrival in India to our representative or at our local offices. Please mention the date of arrival and your name at time of making the payment through the banking channel.

Payments can be made through Cheques and bank transfers following details:

Bank Name: ICICI
Account Name: Indo Vacations
Account No: 001205003084
Swift Code: ICICINBB or ICICINBBXXX
Bank Code: ICIC0000012Bank Address: ICICI Bank, Shreeji Tower, C-99, Subash Marg, Near Ahinsa Circle JAIPUR - 302001, INDIA
Receiver's Address: Indo Vacations, 312/6, Valmiki Marg, Jaipur 302004, India

You may need to fill in the purpose of making payment which would be: TOUR SERVICE , Code P0301, For Account Nr.: 001205003084, ICICI Bank, Indo Vacations, Jaipur, India

You may deposit the payment by our online payments options at: http://www.indovacations.net/english/payment-option.htm

Upon receiving the payment you will get the confirmation from us and you are updated about the sent payment and balance payment if any to be made with Indo Vacations.

Important Information !
Any exchanged information between you and Indo Vacations will be kept confidential and will be used only for the tour and travel booking purpose. The payment gateway we used by us is approved by VERISIGN and so gives you the highest standard of security. However your personal details (name, Email ID, address, Telephone number) will be used only to communicate with you in the matter of the services you asking us for.

Service Delivery Policy & Validity of our rates
Indo Vacations intend to keep the rates as mentioned on the website. There will not be any change of rates once agreed upon. However the quoted rates are subject to change without notice due to imposition of taxes on the fuel, changed Policy of hotels etc. In such an event an effort will be made to give a notice in as much in advance as possible.

Alteration
Any changes in the Hotel Booking arrangements must be informed immediately and we reserve the right to charge cancellation fees that may be incurred by failure to allow us sufficient time to amend the arrangements originally requested. Additional cost for changes of arrangements shall be borne by the Client.

Refund & Cancellations Policy
Cancellations of tour/s & Activities booked with us will be charged as under:
1) Tour cancellation until 45 Days prior to the Tour starting date: 15% of the total amount of the Tour booked with us.
2) Until 31 – 44 Days 20%*
3) Until 23 – 30 Days 30%*
4) Until 16 – 22 Days 40%*
5) Until 7 – 15 Days 50%*
(For group tours 70%)
6) Until 2 – 06 days 60%*
(For group tours 80%)
7) Until 01 days 80%*
(For group tours 95%)

Leaving or beraking the jounrey after the tour start 95%

* Airline fares are not covered under the above cancellation policy and may differ as per airline policies. Special fares Domestic Air tickets are these days mostly non refundable.

* The duration 22nd December till 10th January is considered as very high season and the cancellation policy of some hotels (especially of Goa Hotels) may vary or could be higher then during the rest of the year (as per hotels policy on those particular dates).

Remark: Above Refund & Cancellations Policy may vary during high seasons like Christmas , New Year and local festivals if any booked Hotel Institution has specific cancellation policies which may differ then mentioned above.

Liability
Indo Vacations, on behalf of its Management, Employees and associates notify that they act only as agents for the owners, contractors, and suppliers providing services of related arrangements for travel and therefore assume no responsibility for any injury or loss or delay to a passenger or property or indirectly from acts of God.

Insurance
We recommend that all tourists must arrange adequate insurance cover against accidents, health hazard, missed flight connections, loss of baggage etc. for their entire journey prior to their arrival in India.

Privacy Policy
Indo Vacations (Tour Operator) is committed to protecting our customers privacy.
Any personal information received from visitors will be treated as confidential. Your personal contact details will be held and used strictly in accordance with the Information Privacy Principles of the Information Privacy Act. Information obtained will only be used for the purpose of updating you about your tour planning.

Payment procedure
After receiving the confirmation from your side for the booked tour we will send you the invoice mentioning you the total amount. Afterwards you can make the payment to us through different modes.

Upon receiving the payment you will receive the confirmation from us regarding the amount sent to Indo Vacations.

For more information on the different payment options, please refer to the page Payment Options to Indo Vacations